CONSULTED makes it a priority to take our users’ security and privacy concerns seriously. We strive to ensure that user data is kept securely, and that we collect only as much personal data as is required to provide our services to users in an efficient and effective manner.
CONSULTED uses some of the most advanced technology for Internet security that is commercially available today. This Security Statement is aimed at being transparent about our security infrastructure and practices, to help reassure you that your data is appropriately protected.
Despite best efforts, no method of transmission over the Internet and no method of electronic storage is perfectly secure. We cannot guarantee absolute security. However, if CONSULTED learns of a security breach, we will notify affected users so that they can take appropriate protective steps. Our breach notification procedures are consistent with our obligations under various state and federal laws and regulation, as well as any industry rules or standards that we adhere to. Notification procedures include providing email notices or posting a notice on our website if a breach occurs.
Keeping your data secure also depends on you ensuring that you maintain the security of your account by using sufficiently complicated passwords and storing them safely. You should also ensure that you have sufficient security on your own systems, to keep any survey data you download to your own computer away from prying eyes. We offer SSL to secure the transmission of survey responses, but it is your responsibility to ensure that your surveys are configured to use that feature where appropriate.
Due to the number of customers that use our service, specific security questions or custom security forms can only be addressed for customers purchasing a certain volume of user accounts within a CONSULTED Enterprise subscription. If your company has a large number of potential or existing users and is interested in exploring such arrangements, please CONTACT US.
Questions regarding this policy should be directed to the CONSULTED website coordinator by emailing info or writing to us at the following address:
300 New Jersey Ave NW
Washington, DC 20011
Registration may be required in order to access certain areas of the website, such as the support and partner areas. If you choose to register on the website, we will collect contact information such as name, mailing address, email address, phone number, and company information such as company name and website URL. This information is used to provide product support or other services that you may request. The information may also be used to contact you with marketing or promotional information from CONSULTED or our partners. You will have the opportunity to "opt-out" of such contacts when you register.
We use email links located on the "contact us" page and other areas of the site to allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to everyone. This information is used to respond directly to your questions or comments. We may also file your comments to improve the site or our products and services, or review and discard the information. Your personal information is only shared with third parties with your explicit permission.
The CONSULTED website logs IP addresses and browser types for systems administration purposes. These logs may be analyzed to improve the value of the materials available on the website. A user's session may be tracked, but the user will be anonymous. We do not link IP addresses to any personally identifiable information.
CONSULTED may contract with third parties to assist us in managing certain functions in connection with our website, such as sending out newsletters. CONSULTED will only provide third party service providers with the information necessary to carry out the service. Third party service providers will be contractually prevented from using the information received from CONSULTED for any purpose other than those dictated by CONSULTED.
To unsubscribe from receiving CONSULTED marketing or promotional materials, send an email request to info. Also, if an unsubscribe link appears at the end of an email, when you click on it you will be unsubscribed from such mailings.
CONSULTED may provide a self-service capability to update your information via the website. Also, you can send an email request to info to update your email address or any other information you have given to CONSULTED.
Protecting your privacy and your information is a top priority at CONSULTED. We have taken measures to prevent the loss, misuse, and alteration of your information. Once we receive your information that was entered into our website, it is stored behind a firewall. All CONSULTED employees are aware of our privacy and security policies. Your information is only accessible to those employees who need it in order to perform their jobs.
If we are going to use your personally identifiable information in a manner different from that stated at the time of collection through this website, we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already collected through our site, we will post a prominent notice on our website notifying users of the change.
300 New Jersey Ave NW, Suite 900
Washington, DC 20001