CONSULTED makes it a priority to take our users’ security and privacy concerns seriously. We strive to ensure that user data is kept securely, and that we collect only as much personal data as is required to provide our services to users in an efficient and effective manner.
CONSULTED uses some of the most advanced technology for Internet security that is commercially available today. This Security Statement is aimed at being transparent about our security infrastructure and practices, to help reassure you that your data is appropriately protected.
Despite best efforts, no method of transmission over the Internet and no method of electronic storage is perfectly secure. We cannot guarantee absolute security. However, if CONSULTED learns of a security breach, we will notify affected users so that they can take appropriate protective steps. Our breach notification procedures are consistent with our obligations under various state and federal laws and regulation, as well as any industry rules or standards that we adhere to. Notification procedures include providing email notices or posting a notice on our website if a breach occurs.
Keeping your data secure also depends on you ensuring that you maintain the security of your account by using sufficiently complicated passwords and storing them safely. You should also ensure that you have sufficient security on your own systems, to keep any survey data you download to your own computer away from prying eyes. We offer SSL to secure the transmission of survey responses, but it is your responsibility to ensure that your surveys are configured to use that feature where appropriate.
Due to the number of customers that use our service, specific security questions or custom security forms can only be addressed for customers purchasing a certain volume of user accounts within a CONSULTED Enterprise subscription. If your company has a large number of potential or existing users and is interested in exploring such arrangements, please CONTACT US.